taka bajee's Privacy Policy

By using the taka bajee website and related services, you are considered to have accepted the terms of this privacy policy. This policy is an integral part of the Terms and Conditions and both documents should be read together. We respect the privacy of our users and are committed to maintaining the highest level of transparency in data collection.

This privacy policy applies to all registered users, guest users, and any person who visits our website, provides information, or uses our services on the taka bajee platform. If you do not agree with any term of this policy, please refrain from using our services.

1.1 Registration and Identity Information

When you open an account on taka bajee, the following information is collected from you:

• Full name
• Date of birth (for age verification — our services are for users aged 21+ only)
• Email address
• Mobile number
• National ID card or other government-approved identity document details (for identity verification when required)
• Address

1.2 Financial Information

We collect relevant payment information to process deposits and withdrawals. Transactions on our platform can be made via bKash, Nagad, Rocket, and bank transfer. Records of transactions completed through these methods are stored securely.

1.3 Usage and Technical Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser and operating system information
• Session data collected through cookies and log files
• Which pages were visited on the site and for how long
• Gaming history and betting patterns

2.1 Service Delivery and Operations

taka bajee primarily uses your information to run its services smoothly. This includes account creation and management, transaction processing, personalising the gaming experience, and providing technical support.

2.2 Identity Verification and Fraud Prevention

We use certain information to confirm user identity, prevent unauthorised account access, and stop financial fraud. Age verification is particularly important to us — taka bajee is a platform for users aged 21 and above only.

2.3 Ensuring Responsible Gaming

By monitoring user gaming behaviour, we can identify potentially harmful patterns and provide support where needed. Under our Responsible Gaming policy, we help players maintain healthy gaming habits.

2.4 Communication and Support

We use your contact information to communicate with you on service-related matters, send promotional information (if you have given consent), and provide customer support. Our support team is available 24 hours a day, 7 days a week in Bengali and English via live chat and email.

2.5 Analytics and Service Improvement

We use analytical data to evaluate platform performance, improve user experience, and develop new features. This analysis is generally carried out in an aggregated and anonymous manner.

3.1 Technical Security Measures

taka bajee uses industry-standard security technology to keep your information safe. This includes:

• SSL (Secure Socket Layer) encryption — ensures protection during data transfer
• Database encryption — protects stored data from unauthorised access
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP) facility

3.2 Data Retention Period

How long your information is stored on our servers depends on the type of data and the purpose of its use. Information for active accounts is retained for the duration of the service. Even after an account is closed, certain information may be retained for the required period due to legal obligations. Once no longer needed, data is deleted securely.

3.3 Third-Party Access

taka bajee does not sell your personal information to third parties. However, information may be shared in a limited number of circumstances:

• With payment processors — to complete transactions
• With technology service providers — to support platform operations
• With law enforcement agencies — where there is a legal obligation
• With fraud prevention organisations — where necessary

In all cases, third parties are bound by a confidentiality agreement with us and may only use the information for the specified purpose.

4.1 Use of Cookies

The taka bajee website uses cookies. Cookies are small text files stored in your browser. They help us remember your preferences, maintain sessions, and improve site functionality.

4.2 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — such as maintaining login sessions. These cannot be disabled.
• Performance Cookies: Analyse which parts of the site are used most. This information is anonymous.
• Functional Cookies: Remember your preferences such as language and settings.
• Targeting Cookies: Used to display relevant information based on your interests.

4.3 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, please note that disabling certain essential cookies may affect the normal functionality of the site.

5.1 Right to Access Information

You can find out at any time what information we hold about you. To do so, contact our support team and, after identity verification, a copy of your information will be provided to you.

5.2 Right to Correct Information

If there is any error or incompleteness in your information, you can request a correction. Some information can be updated directly from your account settings; for other cases, please notify the support team.

5.3 Request to Delete Information

You may request deletion of your information at any time. However, due to legal obligations, it may be necessary for us to retain certain information for a specific period. In such cases, we will inform you clearly.

5.4 Right to Opt Out of Promotional Communications

If you do not wish to receive our notifications and promotional messages, you can opt out at any time. To do so, change your account settings or send a request to the support team.

taka bajee is a 21+ platform. We do not intentionally collect information from anyone under the age of 21. Age is verified at the time of registration, and if a user is found to have registered with a false age, their account will be closed immediately and the relevant information will be deleted.

If you believe that a minor known to you is using our platform, please notify our support team immediately.

taka bajee reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you via your registered email or through a notification on the platform. Each version will include the "Last Updated" date at the top of the page.

Continued use of the platform after an update will be taken to mean that you have accepted the new policy. Therefore, please visit this page periodically. Answers to any questions about using our services can be found on our FAQ page.

If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact us:

Our customer support team will respond to your request as quickly as possible.